Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 580-924-0864 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

New Appliances

So Your're Expecting New Appliances...

Normal delivery of your major appliances includes the most basic of hook ups. Our delivery personnel will place the appliance where you want it, plug it in to existing wiring and lines, haul away old appliances if contracted in advance to do so, and haul away any packaging and shipping materials.

Delivery personnel will not attempt any built-in installations like ranges and refrigeration, nor are they authorized for gas line hook-up, dishwasher hook up, running new water lines for things like icemakers, or installation of new electrical lines. They are also authorized to only hook up to certain lines and electrical systems.

For refrigerators and freezers, drivers will remove all doors and handles if necessary to ensure that the unit fits into your home. They will also make adjustments to door swing changes per your request.


These items will be completely unpacked (including shelves), set in place, plugged in and leveled. Installations will not be made to plastic water lines. If a proper water line exists with a serviceable shut-off valve, it will be connected and turned on per the order. Haul away of old unit will be done if on order.


Washers will be unpacked with all strapping materials and shipping bolts removed, and set in place. Hot and cold water hoses will be connected to proper spickets and the drain hose installed. Please note that not all washers come with hoses. The delivery team will level and start the unit filling to ensure its operation. If freezing conditions exist, you may be instructed to start the unit a few hours later.


Dryers will be set in place and leveled; strapping material removed; cord properly attached and plugged in; plus plugged in and turned in to ensure proper operation. Venting will be hooked up if no modifications are required on your existing venting system. Drivers will not hook up to plastic venting, customer must have metal or the foil flex venting.


Freezers will be set in place, leveled and plugged in. You should let the unit run and cool for about 24 hours before loading. Make sure you get the keys from the driver if yours is a lockable model.

Microwaves and Dishwashers

Countertop microwave units are unpacked and set in place. Over-the-range microwave units are simply delivered, with no hook-up. Built-in dishwashers are simply delivered with no hookup.


Electric ranges will be unpacked, have the cord attached and leveled. The delivery team will test operate the surface units and ovens. With the exception of appliances that are direct wired, the delivery team will disconnect electrical appliances at the point of delivery. *Out of town deliveries will include unpacking and setting in place, leveling and starting. Gas ranges come from the factory with a cord attached. Direct wire hook-ups will not be done.